We are terribly sorry for any issues you may be experiencing! All of our orders are shipped through UPS, USPS or a combination of both. Please try using your tracking number in both links below before further investigation:
STILL NOT WORKING?
If you are getting a “package not found” or “label created” message, do not worry! Your package has been shipped but not yet scanned to its next destination for updates!
Tracking updates can take up to 72 hours to populate depending on the service selected and your destination.
AFTER 72 HOURS?
If the 72 hours has passed, please reach out to us HERE and we would be happy to further investigate!
For international shipments, please make sure to check HERE before contacting customer support!