Processing Time

How long until my return/exchange is processed?

Once your returned package has reached our office please allow up to 8 business days for it to be processed through our returns department. A representative will be in contact with you (via the email address used to place your order) to provide further details.

When will I see my refund?

In most cases, once a refund has been submitted, the issuing bank will post it to your account within 3-5 business days when issued to a credit card. Refunds issued to a bank account or pin-less debit typically take 10 business days to reflect on the account balance. This time frame may vary from one financial institution to another.

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  • 15-Oct-2019
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